INITIALIZATION
Knowledgebase: ki-dev-large
Base Query: Wie hat Innogy beim Service abgeschnitten?
Model: gpt-4o
Use Curl?: None
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**Elapsed Time: 0.00 seconds**
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ROUTING
Query type: research
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**Elapsed Time: 1.62 seconds**
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RAG PARAMETERS
Max Context To Include: 20
Lowest Score to Consider: 0.5
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**Elapsed Time: 0.14 seconds**
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VECTOR SEARCH ALGORITHM TO USE
Use MMR search?: False
Use Similarity search?: True
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**Elapsed Time: 0.11 seconds**
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VECTOR SEARCH DONE
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**Elapsed Time: 0.79 seconds**
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FILENAMES AND KEYWORDS
Keywords Found: ['Innogy', 'innogy']
All file names: ['Gasanbieter_Tabellen.xlsx', 'Gasanbieter_Tabellen.xlsx', 'Untersuchungskriterien_Gasanbieter.xlsx', 'Gasanbieter_Tabellen.xlsx', 'Gasanbieter_Tabellen.xlsx', 'Gasanbieter_Tabellen.xlsx', 'Untersuchungskriterien_Gasanbieter.xlsx', 'Gasanbieter_Tabellen.xlsx', 'Gasanbieter_Tabellen.xlsx', 'Gasanbieter_Tabellen.xlsx', 'Die%20besten%20Unternehmen_Excel.xlsx', 'Gasanbieter_Tabellen.xlsx', 'Gasanbieter_Tabellen.xlsx', 'Gasanbieter_Tabellen.xlsx', 'Gasanbieter_Tabellen.xlsx', 'Gasanbieter_Tabellen.xlsx']
File names to FILTER: ['Gasanbieter_Tabellen.xlsx']
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**Elapsed Time: 2.89 seconds**
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PRIMER
Primer:
You are Simon, a highly intelligent personal assistant in a system called KIOS. You are a chatbot that
can read knowledgebases through the "CONTEXT" that is included in the user's chat message.
Your role is to act as an expert at reading the information provided by the user and giving the most
relevant information.
In your responses to enterprise users, prioritize clarity, trustworthiness, and appropriate formality.
Be honest by admitting when a topic falls outside your scope of knowledge, and suggest
alternative avenues for obtaining information when necessary.
Make effective use of chat history to avoid redundancy and enhance response relevance, continuously
adapting to integrate all necessary details in your interactions.
Focus on precision and accuracy of your answers information.
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**Elapsed Time: 0.00 seconds**
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FINAL QUERY
Final Query: CONTEXT: ##########
File: Gasanbieter_Tabellen.xlsx
Page: 1
Context: | | Scharr Wärme | | | | | | | | | | | | | | | Scharr Wärme | | gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 16.0 | Grünwelt Energie | 75.0 | 20.0 | 65.1 | 16.0 | 81.6 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 28.0 | E wie einfach | 63.5 | 13.0 | 68.1 | 35.0 | 60.4 |
| | Logo Energie | | | | | | | | | | | | | | | Logo Energie | | gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 36.0 | Immergrün | 56.8 | 36.0 | 44.1 | 31.0 | 65.3 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 37.0 | E.ON Energie Deutschland | 55.9 | 30.0 | 49.1 | 36.0 | 60.4 |
| Gesamtergebnis
Gasanbieter | | | Service | | Konditionen | | | | | | | | | | Gesamtergebnis
Gasanbieter | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 24.0 | Innogy | 66.7 | 10.0 | 69.3 | 33.0 | 64.9 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 34.0 | EnBW | 58.4 | 31.0 | 48.6 | 32.0 | 64.9 |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 12.0 | Klickenergie | 75.8 | 22.0 | 64.4 | 11.0 | 83.4 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 25.0 | Eprimo | 66.0 | 34.0 | 46.2 | 19.0 | 79.3 |
####################
File: Gasanbieter_Tabellen.xlsx
Page: 1
Context: | | Gasag | | | | | | | | | | | | | | | Gasag | | befriedigend | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 38.0 | Lichtblick | 45.0 | 26.0 | 50.1 | 38.0 | 41.6 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 16.0 | Grünwelt Energie | 75.0 | 20.0 | 65.1 | 16.0 | 81.6 |
| | Innogy | | | | | | | | | | | | | | | Innogy | | befriedigend | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 19.0 | Logo Energie | 72.4 | 29.0 | 49.3 | 5.0 | 87.9 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 36.0 | Immergrün | 56.8 | 36.0 | 44.1 | 31.0 | 65.3 |
| | Eprimo | | | | | | | | | | | | | | | Eprimo | | befriedigend | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 15.0 | Maingau Energie | 75.2 | 28.0 | 49.5 | 1.0 | 92.3 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 24.0 | Innogy | 66.7 | 10.0 | 69.3 | 33.0 | 64.9 |
| | Yello Strom | | | | | | | | | | | | | | | Yello Strom | | befriedigend | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 30.0 | Mitgas | 62.8 | 33.0 | 47.7 | 27.0 | 73.0 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 12.0 | Klickenergie | 75.8 | 22.0 | 64.4 | 11.0 | 83.4 |
####################
File: Gasanbieter_Tabellen.xlsx
Page: 1
Context: | | Mitgas | | | | | | | | | | | | | | | Mitgas | | befriedigend | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 13.0 | Roth Energie | 75.6 | 18.0 | 65.2 | 13.0 | 82.5 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 38.0 | Lichtblick | 45.0 | 26.0 | 50.1 | 38.0 | 41.6 |
| | EWE | | | | | | | | | | | | | | | EWE | | befriedigend | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 14.0 | Ruck zuck Energie | 75.4 | 19.0 | 65.1 | 15.0 | 82.2 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 19.0 | Logo Energie | 72.4 | 29.0 | 49.3 | 5.0 | 87.9 |
| | EnBW | | | | | | | | | | | | | | | EnBW | | ausreichend | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 3.0 | Sauber Energie | 81.6 | 4.0 | 73.6 | 7.0 | 86.9 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 15.0 | Maingau Energie | 75.2 | 28.0 | 49.5 | 1.0 | 92.3 |
| | Badenova | | | | | | | | | | | | | | | Badenova | | ausreichend | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 18.0 | Scharr Wärme | 74.7 | 12.0 | 68.2 | 20.0 | 79.0 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 30.0 | Mitgas | 62.8 | 33.0 | 47.7 | 27.0 | 73.0 |
####################
File: Gasanbieter_Tabellen.xlsx
Page: 1
Context: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 9.0 | Stadtwerke München | 77.4 | 6.0 | 72.9 | 17.0 | 80.4 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 31.0 | Naturstrom | 62.8 | 8.0 | 72.4 | 37.0 | 56.4 |
| Ergebnis
Ökogasanbieter | | | Service | | Konditionen | | | | | | | | | | Ergebnis
Ökogasanbieter | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 27.0 | Strogon | 63.9 | 35.0 | 45.8 | 23.0 | 76.0 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 17.0 | NEW Energie | 74.8 | 24.0 | 63.5 | 14.0 | 82.4 |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 8.0 | Susi-Energie | 78.0 | 11.0 | 68.4 | 10.0 | 84.3 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 10.0 | Ovag Energie | 77.2 | 16.0 | 66.3 | 9.0 | 84.4 |
| Rang | Unternehmen | Punkte* | Rang | Punkte* | Rang | Punkte* | | | | | | | | | Rang | Unternehmen | Punkte* | Qualitätsurteil | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 1.0 | Team Energie | 83.2 | 3.0 | 75.6 | 4.0 | 88.2 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 13.0 | Roth Energie | 75.6 | 18.0 | 65.2 | 13.0 | 82.5 |
####################
File: Gasanbieter_Tabellen.xlsx
Page: 1
Context: | | Ruck zuck Energie | | | | | | | | | | | | | | | Ruck zuck Energie | | gut | | | Anzahl mangelhaft | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 33.0 | EWE | 60.5 | 27.0 | 49.9 | 29.0 | 67.6 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Maingau Energie | | | | | | | | | | | | | | | Maingau Energie | | gut | | | Anzahl ohne Wertung | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 7.0 | Fünfwerke.de | 79.1 | 7.0 | 72.8 | 12.0 | 83.3 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 32.0 | 123energie | 61.7 | 37.0 | 42.7 | 25.0 | 74.3 |
| | Grünwelt Energie | | | | | | | | | | | | | | | Grünwelt Energie | | gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 23.0 | Gasag | 67.8 | 15.0 | 66.3 | 28.0 | 68.7 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 35.0 | Badenova | 58.1 | 32.0 | 48.2 | 34.0 | 64.8 |
| | NEW Energie | | | | | | | | | | | | | | | NEW Energie | | gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 11.0 | Greenline | 75.8 | 5.0 | 73.0 | 22.0 | 77.7 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 20.0 | Baywa | 72.1 | 23.0 | 63.6 | 21.0 | 77.8 |
####################
File: Gasanbieter_Tabellen.xlsx
Page: 1
Context: | | Team Energie | | | | | | | | | | | | | | | Team Energie | | sehr gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 22.0 | Vattenfall | 70.1 | 25.0 | 63.5 | 24.0 | 74.6 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 14.0 | Ruck zuck Energie | 75.4 | 19.0 | 65.1 | 15.0 | 82.2 |
| | Sauber Energie | | | | | | | | | | | | | | | Sauber Energie | | sehr gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 26.0 | Yello Strom | 65.4 | 21.0 | 64.9 | 30.0 | 65.8 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 3.0 | Sauber Energie | 81.6 | 4.0 | 73.6 | 7.0 | 86.9 |
| | Knauber Erdgas | | | | | | | | | | | | | | | Knauber Erdgas | | sehr gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 18.0 | Scharr Wärme | 74.7 | 12.0 | 68.2 | 20.0 | 79.0 |
| | Leu Energie | | | | | | | | | | | | | | | Leu Energie | | sehr gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 5.0 | Stadtwerke Flensburg | 80.3 | 14.0 | 68.0 | 2.0 | 88.5 |
####################
File: Gasanbieter_Tabellen.xlsx
Page: 1
Context: | | Innogy | | | | | | | | | | | | | | | Innogy | | befriedigend | | | Anzahl sehr gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Susi-Energie | | | | | | | | | | | | | | | Susi-Energie | | befriedigend | | | Anzahl gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Scharr Wärme | | | | | | | | | | | | | | | Scharr Wärme | | befriedigend | | | Anzahl befriedigend | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | E wie einfach | | | | | | | | | | | | | | | E wie einfach | | befriedigend | | | Anzahl ausreichend | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
####################
File: Gasanbieter_Tabellen.xlsx
Page: 1
Context: | | Roth Energie | | | | | | | | | | | | | | | Roth Energie | | befriedigend | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Ruck zuck Energie | | | | | | | | | | | | | | | Ruck zuck Energie | | befriedigend | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Ergebnis
Service | | | Telefonischer
Service | | Service
per E-Mail | | Internet-
auftritt | | | | | | | | Ergebnis
Service | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Rang | Unternehmen | Punkte* | Rang | Punkte* | Rang | Punkte* | Rang | Punkte* | | | | | | | Rang | Unternehmen | Punkte* | Qualitätsurteil | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
####################
File: Gasanbieter_Tabellen.xlsx
Page: 1
Context: | Rang | Unternehmen | Punkte* | Rang | Punkte* | Rang | Punkte* | | | | | | | | | Rang | Unternehmen | Punkte* | Qualitätsurteil | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 2.0 | Knauber Erdgas | 82.0 | 2.0 | 78.1 | 8.0 | 84.6 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 33.0 | EWE | 60.5 | 27.0 | 49.9 | 29.0 | 67.6 |
| | Baywa | | | | | | | | | | | | | | | Baywa | | gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 4.0 | Kostenix Gas | 80.9 | 9.0 | 71.8 | 6.0 | 87.0 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 7.0 | Fünfwerke.de | 79.1 | 7.0 | 72.8 | 12.0 | 83.3 |
| | Lekker Energie | | | | | | | | | | | | | | | Lekker Energie | | gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 21.0 | Lekker Energie | 70.8 | 17.0 | 66.2 | 26.0 | 73.8 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 23.0 | Gasag | 67.8 | 15.0 | 66.3 | 28.0 | 68.7 |
| | Vattenfall | | | | | | | | | | | | | | | Vattenfall | | gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 6.0 | Leu Energie | 79.8 | 1.0 | 80.5 | 18.0 | 79.3 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 11.0 | Greenline | 75.8 | 5.0 | 73.0 | 22.0 | 77.7 |
####################
File: Gasanbieter_Tabellen.xlsx
Page: 1
Context: | | Ovag Energie | | | | | | | | | | | | | | | Ovag Energie | | gut | | | Anzahl sehr gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 28.0 | E wie einfach | 63.5 | 13.0 | 68.1 | 35.0 | 60.4 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Greenline | | | | | | | | | | | | | | | Greenline | | gut | | | Anzahl gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 37.0 | E.ON Energie Deutschland | 55.9 | 30.0 | 49.1 | 36.0 | 60.4 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Klickenergie | | | | | | | | | | | | | | | Klickenergie | | gut | | | Anzahl befriedigend | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 34.0 | EnBW | 58.4 | 31.0 | 48.6 | 32.0 | 64.9 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Roth Energie | | | | | | | | | | | | | | | Roth Energie | | gut | | | Anzahl ausreichend | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 25.0 | Eprimo | 66.0 | 34.0 | 46.2 | 19.0 | 79.3 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
####################
File: Gasanbieter_Tabellen.xlsx
Page: 1
Context: | Ergebnis
Telefonischer Service | | | Beratungs-
kompetenz | | Lösungs-
qualität | | Kommunikations-
qualität | | Wartezeiten und Erreichbarkeit | | Beratungs-
erlebnis | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Rang | Unternehmen | Punkte* | Rang | Punkte* | Rang | Punkte* | Rang | Punkte* | Rang | Punkte* | Rang | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Klickenergie | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | EWE | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
####################
File: Gasanbieter_Tabellen.xlsx
Page: 1
Context: | *** | Das Unternehmen nahm im Testzeitraum weniger als die Hälfte der Telefonanrufe an und beantwortete weniger als die Hälfte der E-Mail-Anfragen. Der telefonische Service und der Service per E-Mail wurden deshalb mit null Punkten bewertet. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Gesamtergebnis
Gasanbieter | | | Service | | Konditionen | | | | | | | | | | Gesamtergebnis
Gasanbieter | | | | | | Gesamtergebnis
Gasanbieter | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Rang | Unternehmen | Punkte* | Rang | Punkte* | Rang | Punkte* | | | | | | | | | Rang | Unternehmen | Punkte* | Qualitätsurteil | | | Qualitätsurteil | Werte | Beschriftungen | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Team Energie | | | | | | | | | | | | | | | Team Energie | | sehr gut | | | sehr gut | | 13,5%
sehr gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
####################
File: Gasanbieter_Tabellen.xlsx
Page: 1
Context: | | Stadtwerke Flensburg | | | | | | | | | | | | | | | Stadtwerke Flensburg | | gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 9.0 | Stadtwerke München | 77.4 | 6.0 | 72.9 | 17.0 | 80.4 |
| | Ovag Energie | | | | | | | | | | | | | | | Ovag Energie | | gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 27.0 | Strogon | 63.9 | 35.0 | 45.8 | 23.0 | 76.0 |
| | Stadtwerke München | | | | | | | | | | | | | | | Stadtwerke München | | gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 8.0 | Susi-Energie | 78.0 | 11.0 | 68.4 | 10.0 | 84.3 |
| | Susi-Energie | | | | | | | | | | | | | | | Susi-Energie | | gut | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 1.0 | Team Energie | 83.2 | 3.0 | 75.6 | 4.0 | 88.2 |
##########
"""QUERY: Wie hat Innogy beim Service abgeschnitten?"""
Consider the chat history for relevant information. Important: If you find information separated by a | in the context, it is a table formatted in Markdown.Important: Take a look at the QUERY and only the QUERY. If this is vague or unclear, please ignore everything and ask a follow-up question instead!
Final Files Sources: Gasanbieter_Tabellen.xlsx - Page 1
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**Elapsed Time: 2.61 seconds**
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FINAL ANSWER
Answer: Innogy hat im Bereich Service mit einer Bewertung von **befriedigend** abgeschnitten.
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**Elapsed Time: 1.10 seconds**
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