{
"query": "i have toothache",
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"role": "assistant",
"content": "Hallo! Mein Name ist **Staging**. Wie kann ich Ihnen heute helfen? \ud83d\ude0a\n\nM\u00f6chten Sie ein Problem im Zusammenhang mit unseren Produkten oder Dienstleistungen beschreiben? Hier sind einige Optionen, die Sie w\u00e4hlen k\u00f6nnen:\n\n1. \ud83e\uddb7 Zahnpflegeprodukte\n2. \ud83e\udea5 Zahnreinigung\n3. \ud83e\uddb7 Mundgesundheit\n4. \u2753 Allgemeine Fragen zu unseren Produkten\n5. \ud83d\udcde Kundenservice-Anfragen\n\nBitte lassen Sie mich wissen, welches Thema Sie interessiert!"
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"role": "user",
"content": "i have toothache"
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"custom_primer": "You are a helpful virtual assistant for DigiRift GmbH, ready to assist users with their questions and needs.\n\nGeneral Guidelines:\n\nUse German in your responses.\n\nStart with a friendly greeting and a general question:\n\"How can I assist you today?\"\n\nHandling User Queries:\n\nIf the user seeks information:\n\nAsk clarifying questions to better understand their needs.\n\nProvide concise, accurate, and helpful information.\n\nPresent information in an easy-to-read format when appropriate.\n\nIf the user needs help with a task:\n\nBreak down complex processes into simple steps.\n\nProvide clear instructions and guidance.\n\nIf the user is looking for general conversation:\n\nEngage in a respectful and friendly manner.\n\nOffer thoughtful responses that encourage continued dialogue.\n\nSuggesting Products or Services:\n\nLook for the relevant page.\n\nProvide a detailed recommendation with an anchor tag link, formatted as follows:\n\n\n[replace this with the product name]\n\n\nEnsure all links open in a new tab (target=\"__blank\").\n\nDo not alter external URLs when translating to different languages.\n\nMultimedia Integration:\n\nIf relevant, suggest images, videos, or audio content related to the product, service, or topic, such as tutorials, testimonials, or usage guides.\n\nDisplaying Images:\n\n Expert tip\n\nYouTube Videos:\n\n\n\nFor Google Drive videos, append /preview to the link and embed it:\n\n\n\nPublicly Hosted Videos:\n\n\n\nPlaying Audio:\n\n\n\nIf no multimedia content is available, skip this section.\n\nAdditional Guidelines:\n\nFocus on promoting DigiRift GmbH's offerings\u2014do not suggest competitors.\n\nProvide expert-backed general advice (e.g., best usage practices, common FAQs, industry tips).\n\nUse engaging elements like emojis where appropriate (e.g., \ud83d\uded2 for shopping, \u2b50 for quality, \ud83d\udd0d for searching).\n\nFor undecided users:\n\nOffer a few clear options to help them narrow down their needs.\n\nSuggest possible directions based on their initial query.\n\nDisclaimer:\n\nI'm designed to provide general assistance and information. For specialized advice in fields like medicine, law, finance, or other professional domains, please consult with qualified professionals.\n\nYou are a digital sales rep for ApaCare, a dental care company. Please assist customers with their queries. If relevant, suggest products as much as possible and if videos, images, or any other media exists for that product please show it to the customer. Only suggest ApaCare products and nothing from competitors.",
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QUERY ROUTE
Query Route: list
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VECTOR SEARCH RESULTS
Results: {'main_results': [{'id': '1a39229c-d1fc-42e4-bbbc-60adb1dc166a',
'metadata': {'chunk': 102.0,
'file_name': 'www-apacare-com-header-main-search-input-65189-2214.txt',
'is_dict': 'no',
'text': 'target="_self">Pain on coldDry mouthBurns in the mouthTooth wearBleeding gumsBurning tongue'},
'score': 0.405860335,
'values': []}, {'id': '22a99c9d-7b04-4cce-b1e9-3dc0a24947a5',
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'text': 'AphthaeDeposits & PlaqueAcid erosionsYellowish teethImplant inflammationCariesChalk teethBad breathPeriodontitis (periodontal '
'disease)Rough teethPain on cold\n'
' \n'
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' '
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' \n'
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'\n'
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'
Dental problems and their '
'solutions
\n'
' Dental problems and their '
'solutions
\n'
' Dental problems and their '
'solutions
\n'
' Dental problems and their '
'solutions
\n'
' Dental problems and their '
'solutions
\n'
'
\n'
' Apply ApaCare '
'Repair tooth repair paste in the evening after '
'brushing your teeth (e.g. with your finger or '
'toothbrush) and leave on overnight. If you want to '
'accelerate or intensify the effects, use ApaCare Repair '
'with a dental splint (ApaCare '
'Repair dental splint).
All tooth surfaces must be '
'reached "mechanically" and the ingredients of the right '
'toothpaste must "work in" (do not rinse after brushing '
'your teeth).
Severe sensitivity to cold can also be the first ' 'signs of reversible or even irreversible dental ' 'neuritis. In contrast to hypersensitivity reactions, ' 'the cold pain in these cases often lasts longer or is ' 'accompanied by radiating pain in response to warm ' 'stimuli. Night pain often occurs and the painful region ' 'begins to radiate. Such symptoms of irreversible dental ' 'nerve inflammation should be immediately clarified by a ' 'dentist.
Expert tip\n'
'
In case of doubt, if there is no improvement, if '
'the pain increases or if there is pain when warm, a '
'dental examination is recommended at short notice. '
'
Sensitive tooth necks are widespread. It is ' 'estimated that around 40% of all adults between the ' 'ages of 20 and 40 are or have been affected. Gum ' 'recession and/or signs of wear lead to exposed tooth ' 'necks or root surfaces. The tooth has many (dentinal) ' 'tubules in this area, into which nerve processes ' 'radiate from the inside of the tooth and which are ' 'surrounded by fluid. Thermal (especially cold) or ' 'osmotic (sweet/sour) stimuli can cause this column of ' 'fluid in the dentinal tubules to move, which can ' 'sometimes cause severe, short-lasting, shooting pain in ' 'response to these stimuli.
\n' 'Expert tip
\n'
' Many sensitivities disappear by themselves after a '
'while. Toothpaste with liquid enamel and fluoride '
'(ApaCare) is the best way to prevent this.
Dentists can professionally seal the open ' 'dentin tubules. There is a wide range of sealing ' 'materials available for this purpose, from plastic ' 'adhesive (composite) to liquid enamel varnish (ApaCare ' 'dental varnish), which are applied to the affected ' 'tooth necks depending on the individual situation and ' 'are usually hardened. Cervical fillings or crowns are ' 'only required in rare cases.
\n' 'Expert tip
\n'
' Sensitive tooth necks can be professionally sealed '
'very successfully.
Often similar in appearance, but fundamentally ' 'different from signs of wear and tear, are ' '"developmental dental malformations". The ' 'frequency of these appears to be increasing, with the ' 'main causes being discussed being genetic malformations ' 'and anomalies, early childhood infections, antibiotics, ' 'side effects of medication, trauma or environmental ' 'influences. In many cases, the anterior teeth and the ' 'first molars (molars) in the posterior region are ' 'affected (see ApaCare guide chalk teeth enamel ' 'formation disorders hypomineralisation).
\n' 'Expert tip
\n'
' Those affected should seek professional advice from '
'a dentist as soon as possible. Particular caution is '
'required when using fluoride tablets or fluoride '
'combination preparations in infants (first year of '
'life) in order to avoid fluoride overdoses in '
"conjunction with modern fluoride-containing children's "
'toothpastes (risk of dental fluorosis: whitish, rarely '
'brownish enamel stains).
Although hypersensitivity can severely impair the ' 'quality of life, it correlates with a vital dental pulp ' '(intact dental nerve). Teeth with hypersensitivity ' 'reactions do not show higher loss rates than comparable ' 'non-sensitive teeth. The treatment of hypersensitivity ' 'is therefore based on the individual suffering of the ' 'affected person. Sensitive tooth necks are best treated ' 'by applying ApaCare Repair tooth repair paste daily ' 'after brushing your teeth. Preferably in the evening ' 'after brushing your teeth. After just a few days, there ' 'should be a significant and lasting improvement.
\n' 'Expert tip
\n'
'First of all, it is very important to eliminate or '
'minimise the causative factors. This applies in '
'particular to the cause of signs of wear in the '
'cervical area: especially acidic food/drinks, incorrect '
'brushing technique or the use of highly abrasive or '
'whitening toothpastes.
So-called "abrasions" usually appear as ' 'extensive wear on the teeth in the chewing surface area ' 'and can be traced back to 3-media wear effects, where ' 'abrasive food (e.g. millet porridge, wholemeal ' 'products, etc.) or objects are habitually chewed ' 'between the teeth.
\n' 'Expert tip
\n'
' Abrasive foods in combination with the habitual '
'consumption of acidic drinks can cause extensive tooth '
'wear within a short period of time, which the dentist '
'is often powerless to prevent. Late consequences can '
'include a lowered bite or temporomandibular joint '
'problems, which often require extensive restorative '
'treatment. Early dental clarification and nutritional '
'counselling is recommended.
Special toothpastes for sensitive teeth contain ' 'various active ingredients that are intended to dampen ' 'hypersensitive nerve reactions. However, this often ' 'does not work in the long term. The most effective way ' 'to close the causative open dentin tubules is to use ' 'tooth repair pastes such as ApaCare Repair tooth repair ' 'paste, which are applied after brushing your teeth. In ' 'addition or alternatively, the tooth necks or sensitive ' 'tooth surfaces can be carefully dabbed dry and treated ' 'with ApaCare mineralising dental varnish (brush ' 'bottle). This sticks for a few hours to days and often ' 'provides immediate and lasting relief. Both ApaCare ' 'Repair tooth repair paste and ApaCare tooth varnish ' 'contain micro-fine enamel crystals that penetrate deep ' 'into the canals, fuse with the tooth and close the ' 'original open canals.
\n' 'Expert tip
\n'
' In severe cases or to intensify the treatment, we '
'recommend using ApaCare Repair tooth repair paste in '
'conjunction with dental splints (ApaCare Repair dental '
'splint), which are best worn overnight (everything you '
'need is included in the ApaCare Sensitive Teeth Kit). '
'
So-called ' '"tooth erosions" are usually caused by the ' 'direct effect of acids on the tooth surface, usually ' 'the enamel, which can be completely dissolved in ' 'particularly severe cases. Stomach acid ' '(reflux/bulimia) can lead to erosive enamel defects on ' 'the side of the tongue, primarily on the molars. Fruit ' 'acids, acidic foods (vinegar etc.) or drinks (e.g. ' 'cola, white wine etc.) primarily affect the front teeth ' 'and the chewing surfaces. Acid erosions appear as ' 'round, smooth forms of wear and usually end precisely ' 'at the gumline. It is not uncommon for the affected ' 'teeth to feel dull for some time immediately after ' 'consuming acidic foods or drinks. The best prevention ' 'is the daily application of repair paste such as ' 'ApaCare Repair Tooth Repair Paste in the evening after ' 'brushing your teeth.
\n' 'Expert tip
\n'
' You should refrain from brushing your teeth '
'immediately after consuming acidic foods and drinks '
'(wait at least 1 hour). For example, if you want to '
'drink a glass of fresh orange juice in the morning or a '
'glass of wine in the evening, it is best to avoid '
'brushing your teeth afterwards and brush them '
'thoroughly beforehand.
Chalky teeth (MIH - molar-incisor ' 'hypomineralization) are a developmental disorder of the ' 'tooth enamel that primarily affects children and ' 'adolescents. The tooth enamel is insufficiently ' 'mineralized, making it soft, porous and susceptible to ' 'wear, tooth decay and sensitivity. ApaCare Repair ' 'Repair Paste supports the remineralization of ' 'incompletely mineralized, weakened tooth enamel. The ' 'liquid tooth enamel fills porous areas, stores tooth ' 'minerals, smoothes the surface and makes the teeth more ' 'resistant and shiny.
\n' 'Apply ApaCare Repair tooth repair paste to ' 'the affected teeth daily, for a more intensive effect ' 'also with the individually adjustable ApaCare Repair ' 'Tooth Splint, ideally overnight. Ideal addition for ' 'in between: ApaCare Mineralizing Tooth Varnish
\n' 'Repair paste and ' 'dental varnish - after brushing your teeth
\n' 'Repair paste and ' 'dental varnish - after brushing your teeth
\n' 'Unsightly tooth discolouration and gum inflammation ' 'must be regularly prevented. This is best achieved ' 'through regular dental care twice a day with an ' 'electric toothbrush and suitable fluoride toothpaste ' '(ApaCare toothpaste with liquid enamel - see ApaCare ' 'dental health guide). However, many coloured plaque ' 'deposits still build up. From the age of 12, these can ' 'be gently removed at home with a toothbrush once or ' 'twice a week using a polishing paste instead of ' 'toothpaste (ApaCare Polish).
In addition to ' 'check-ups, the dentist should carry out professional ' 'teeth cleaning at regular intervals or have it carried ' 'out by dental assistants. The best way to do this is ' 'with professional polishing systems and powder blasting ' 'techniques using polishing powders with synthetic ' 'enamel (e.g. ApaPearls).
\n' '\n' 'Perfect: ApaCare ' 'Home Splint Set with ApaCare Repair Tooth Repair Paste ' '
\n' 'Expert tip
Apply ApaCare Repair tooth repair paste in the evening after brushing your teeth (e.g. with your finger or toothbrush) and leave on overnight. If you want to accelerate or intensify the effects, use ApaCare Repair with a dental splint (ApaCare Repair dental splint).
Severe sensitivity to cold can also be the first signs of reversible or even irreversible dental neuritis. In contrast to hypersensitivity reactions, the cold pain in these cases often lasts longer or is accompanied by radiating pain in response to warm stimuli. Night pain often occurs and the painful region begins to radiate. Such symptoms of irreversible dental nerve inflammation should be immediately clarified by a dentist.
Expert tip
In case of doubt, if there is no improvement, if the pain increases or if there is pain when warm, a dental examination is recommended at short notice.
Sensitive tooth necks are widespread. It is estimated that around 40% of all adults between the ages of 20 and 40 are or have been affected. Gum recession and/or signs of wear lead to exposed tooth necks or root surfaces. The tooth has many (dentinal) tubules in this area, into which nerve processes radiate from the inside of the tooth and which are surrounded by fluid. Thermal (especially cold) or osmotic (sweet/sour) stimuli can cause this column of fluid in the dentinal tubules to move, which can sometimes cause severe, short-lasting, shooting pain in response to these stimuli.
Expert tip
Many sensitivities disappear by themselves after a while. Toothpaste with liquid enamel and fluoride (ApaCare) is the best way to prevent this.
Dentists can professionally seal the open dentin tubules. There is a wide range of sealing materials available for this purpose, from plastic adhesive (composite) to liquid enamel varnish (ApaCare dental varnish), which are applied to the affected tooth necks depending on the individual situation and are usually hardened. Cervical fillings or crowns are only required in rare cases.
Expert tip
Sensitive tooth necks can be professionally sealed very successfully.
Often similar in appearance, but fundamentally different from signs of wear and tear, are "developmental dental malformations". The frequency of these appears to be increasing, with the main causes being discussed being genetic malformations and anomalies, early childhood infections, antibiotics, side effects of medication, trauma or environmental influences. In many cases, the anterior teeth and the first molars (molars) in the posterior region are affected (see ApaCare guide chalk teeth enamel formation disorders hypomineralisation).
Expert tip
Those affected should seek professional advice from a dentist as soon as possible. Particular caution is required when using fluoride tablets or fluoride combination preparations in infants (first year of life) in order to avoid fluoride overdoses in conjunction with modern fluoride-containing children's toothpastes (risk of dental fluorosis: whitish, rarely brownish enamel stains).
Although hypersensitivity can severely impair the quality of life, it correlates with a vital dental pulp (intact dental nerve). Teeth with hypersensitivity reactions do not show higher loss rates than comparable non-sensitive teeth. The treatment of hypersensitivity is therefore based on the individual suffering of the affected person. Sensitive tooth necks are best treated by applying ApaCare Repair tooth repair paste daily after brushing your teeth. Preferably in the evening after brushing your teeth. After just a few days, there should be a significant and lasting improvement.
Expert tip
First of all, it is very important to eliminate or minimise the causative factors. This applies in particular to the cause of signs of wear in the cervical area: especially acidic food/drinks, incorrect brushing technique or the use of highly abrasive or whitening toothpastes.
So-called "abrasions" usually appear as extensive wear on the teeth in the chewing surface area and can be traced back to 3-media wear effects, where abrasive food (e.g. millet porridge, wholemeal products, etc.) or objects are habitually chewed between the teeth.
Expert tip
Abrasive foods in combination with the habitual consumption of acidic drinks can cause extensive tooth wear within a short period of time, which the dentist is often powerless to prevent. Late consequences can include a lowered bite or temporomandibular joint problems, which often require extensive restorative treatment. Early dental clarification and nutritional counselling is recommended.
Special toothpastes for sensitive teeth contain various active ingredients that are intended to dampen hypersensitive nerve reactions. However, this often does not work in the long term. The most effective way to close the causative open dentin tubules is to use tooth repair pastes such as ApaCare Repair tooth repair paste, which are applied after brushing your teeth. In addition or alternatively, the tooth necks or sensitive tooth surfaces can be carefully dabbed dry and treated with ApaCare mineralising dental varnish (brush bottle). This sticks for a few hours to days and often provides immediate and lasting relief. Both ApaCare Repair tooth repair paste and ApaCare tooth varnish contain micro-fine enamel crystals that penetrate deep into the canals, fuse with the tooth and close the original open canals.
Expert tip
In severe cases or to intensify the treatment, we recommend using ApaCare Repair tooth repair paste in conjunction with dental splints (ApaCare Repair dental splint), which are best worn overnight (everything you need is included in the ApaCare Sensitive Teeth Kit).
So-called "tooth erosions" are usually caused by the direct effect of acids on the tooth surface, usually the enamel, which can be completely dissolved in particularly severe cases. Stomach acid (reflux/bulimia) can lead to erosive enamel defects on the side of the tongue, primarily on the molars. Fruit acids, acidic foods (vinegar etc.) or drinks (e.g. cola, white wine etc.) primarily affect the front teeth and the chewing surfaces. Acid erosions appear as round, smooth forms of wear and usually end precisely at the gumline. It is not uncommon for the affected teeth to feel dull for some time immediately after consuming acidic foods or drinks. The best prevention is the daily application of repair paste such as ApaCare Repair Tooth Repair Paste in the evening after brushing your teeth.
Expert tip
You should refrain from brushing your teeth immediately after consuming acidic foods and drinks (wait at least 1 hour). For example, if you want to drink a glass of fresh orange juice in the morning or a glass of wine in the evening, it is best to avoid brushing your teeth afterwards and brush them thoroughly beforehand.
Chalky teeth (MIH - molar-incisor hypomineralization) are a developmental disorder of the tooth enamel that primarily affects children and adolescents. The tooth enamel is insufficiently mineralized, making it soft, porous and susceptible to wear, tooth decay and sensitivity. ApaCare Repair Repair Paste supports the remineralization of incompletely mineralized, weakened tooth enamel. The liquid tooth enamel fills porous areas, stores tooth minerals, smoothes the surface and makes the teeth more resistant and shiny.
Apply ApaCare Repair tooth repair paste to the affected teeth daily, for a more intensive effect also with the individually adjustable ApaCare Repair Tooth Splint, ideally overnight. Ideal addition for in between: ApaCare Mineralizing Tooth Varnish
Repair paste and dental varnish - after brushing your teeth
Repair paste and dental varnish - after brushing your teeth
Unsightly tooth discolouration and gum inflammation must be regularly prevented. This is best achieved through regular dental care twice a day with an electric toothbrush and suitable fluoride toothpaste (ApaCare toothpaste with liquid enamel - see ApaCare dental health guide). However, many coloured plaque deposits still build up. From the age of 12, these can be gently removed at home with a toothbrush once or twice a week using a polishing paste instead of toothpaste (ApaCare Polish).
In addition to check-ups, the dentist should carry out professional teeth cleaning at regular intervals or have it carried out by dental assistants. The best way to do this is with professional polishing systems and powder blasting techniques using polishing powders with synthetic enamel (e.g. ApaPearls).
Perfect: ApaCare Home Splint Set with ApaCare Repair Tooth Repair Paste